The hotel offers amenities for your comfortable stay and unforgettable experiences
Spacious Comfort
“The room I stayed in was impressively large and spacious, providing a wonderfully comfortable environment to relax before my flight.” view full review
Excellent Shower
“The large walk-in shower in the bathroom had fantastic water pressure, making it a refreshing experience to unwind after traveling.” view full review
Great Breakfast!
“The breakfast buffet was extensive and exceeded my expectations with delicious, well-prepared options that catered to all tastes.” view full review
Helpful Assistance
“The staff went above and beyond, providing helpful support with any ticket issues I encountered, which made my stay even more enjoyable.” view full review
General
No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
Security
Lift
Smoke detectors
Fire extinguishers
Sports & Fitness
Fitness centre
Golf course
Guest Parking
Electric kettle
Services
Housekeeping
Laundry
Dry cleaning
Dining
Restaurant
Snack bar
Bar/ Lounge area
Special diet menus
Business
Business centre
Meeting/ Banquet facilities
Fax/Photocopying
Children
Children's menu
Facilities for people with disabilities
Toilet for disabled
Bathroom for disabled
Room features
Air conditioning
Heating
Soundproofed rooms
Ironing facilities
Bathroom
Free toiletries
Self-catering
Electric kettle
Media
Flat-screen TV
AM/FM alarm clock
Show more
Location
Longbridge House, North Terminal, Gatwick Airport,
Horley,
United Kingdom,
Surrey
Map view
street view
Longbridge House, North Terminal, Gatwick Airport,
Horley,
United Kingdom,
Surrey
City landmarks
Church Rd
Church of St Bartholomew
1.7
km
Museum
Gatwick Aviation Museum
2.9
km
Horley RH6 9PN
Thunderfield Castle
2.6
km
9 Riverside
Riverside Garden Park
2.2
km
TeamSport Go Karting Crawley
3.1
km
Ridleys Court Pound Hill
Worth Park
4.4
km
Arsenal Road
Victoria Tower
5.6
km
The Checkatrade.Com Stadium Winfield Way
Broadfield Stadium
7.0
km
Nearby
North Terminal
120 m
Restaurants
Sonoma
60 m
Departures Road North Terminal
Italian Pizzas Ltd
260 m
71 Gatwick Road
Reviews and Ratings
Feedback from previous guests about their experience.
74%
liked the hotel and would stay again
7.4/10
Very good
Rooms
8.1
Location
8.9
Service
6.5
Dining
6.7
Guest reviews
7.4/10
based on 24 reviews
8.3
8.3/10 based on 15013 reviews
Louis
United Kingdom,
April
2024
7.6/10
The hotel is incredibly convenient for early morning flights, with clean and comfortable rooms but could improve on breakfast options. The staff is helpful, but some might need more customer service training. The location is superb for airport access, and the dining experience is satisfactory. Despite minor issues, the hotel offers great value for money.
Rooms
8.0
I stayed in a room with 2 twin beds that was clean and comfortable, with useful toiletries provided.
Service
7.0
The service from check-in to the maids was friendly and attentive, but some staff could benefit from additional customer service training.
Location
9.0
The hotel is conveniently close to the airport terminal, making it perfect for early morning flights.
Dining
6.0
The dining experience was decent, but it lacked lactose-free options and the coffee quality was subpar.
Facilities
8.0
The hotel offers disabled facilities and is suitable for guests with special needs.
Oliver
United Kingdom,
March
2024
7.0/10
I had a mixed experience at the hotel. The rooms were comfortable and clean, but the service left much to be desired. The location was convenient for an early morning flight, but improvements in signage are necessary. While the dining options were diverse, the coffee was not up to par.
Rooms
9.0
My room was equipped with 2 twin beds rather than 1 double bed, making for a comfortable stay. The bed was exceptionally cozy, and having a bathroom designed for a disabled person was a thoughtful touch.
Service
5.0
I found the check-out process to be unpleasant due to the lack of customer service skills demonstrated by the staff at the reception desk. However, the dry cleaning and housekeeping services were efficient.
Location
7.0
The hotel's location inside Gatwick North terminal was convenient for my early morning flight. However, the lack of clear signage in the whole area was a drawback. It was easy to access within the airport but could be improved.
Dining
7.0
The dining experience was a mix of positives and negatives. There was a variety of diet options catered for, but the coffee was subpar. It would have been great to have lactose-free milk available.
Facilities
7.0
The hotel provided all necessary facilities, although improvements could be made in certain areas for better guest experience.
Anna
United States,
March
2024
8.2/10
I really enjoyed my stay at the hotel. The rooms were lovely, with new furniture and a pleasant view over green hills. The bed was extra comfy, and I loved relaxing on the upholstered armchair. However, the check-out service needs improvement in customer service skills. Overall, a great place to stay!
Rooms
9.0
The rooms were equipped with new furniture and had a pleasant view over green hills. The bed was very comfortable.
Service
7.0
The service was generally helpful, but the check-out experience was a bit unpleasant and could use better customer service training.
Location
10.0
The hotel is conveniently located right at Gatwick North Terminal, making it super easy for departure. You can literally walk straight into the terminal. Great location!
Dining
7.0
The dining experience was good overall, with all diets catered for. However, the coffee quality was poor, and the eggs seemed artificial.
Facilities
8.0
The hotel had convenient facilities like dry cleaning, housekeeping, and laundry services.
Frederick
United Kingdom,
February
2024
8.0/10
This hotel, located conveniently inside Gatwick North terminal, is a perfect choice for travelers. While the service from the laptop network manager is helpful, it could benefit from a customer service course. The location next to the airport is incredibly convenient, especially for quick access to the terminals. Dining, although included in the rates, falls short in providing quality coffee. Overall, it's a valuable option for a stay near Gatwick Airport.
Rooms
9.0
The rooms are immaculate with great facilities like shower and sofa.
Service
7.0
The service is helpful, but could use improvements in customer service.
Location
10.0
The hotel's location inside Gatwick North terminal is extremely convenient for travelers.
Dining
6.0
The dining experience includes cooked options but falls short on the quality of coffee.
Facilities
8.0
The hotel offers essential facilities for a comfortable stay.
Marjorie
United Kingdom,
February
2024
7.8/10
The hotel is perfectly situated inside the airport terminal, making it incredibly convenient for travelers with early morning flights. The service was helpful, but there were some issues with the check-out process. The dining experience was good overall, but lactose-free milk could have been provided. The rooms were equipped with very comfy beds but had creaky sofa beds. Overall, a solid choice for airport convenience.
Rooms
8.0
The rooms with disabled facilities featured very comfy beds but had creaky sofa beds and large single beds.
Service
7.0
The service provided was helpful, but there were some issues during check-out that could have been better.
Location
9.0
Being perfectly inside the airport terminal, the location is unbeatable for those with early flights.
Dining
7.0
The dining experience was good, but it could have been improved by offering lactose-free milk.
Facilities
8.0
The hotel offers essential services such as dry cleaning, housekeeping, and laundry for added convenience.
Mary
United Kingdom,
January
2024
7.6/10
The hotel is extremely convenient being inside the terminal at North Gatwick, ideal for early morning flights. The rooms offer decent-sized beds with all the amenities for an additional £20, including breakfast. However, the dining options, especially in the early morning, lacked variety. The location is a major plus for quick airport access.
Rooms
8.0
The rooms are comfortable and include all amenities.
Service
7.0
The service was overall good, but some staff interactions could be improved.
Location
9.0
The hotel is located directly in the terminal, making it extremely convenient for early morning flights.
Dining
6.0
The dining options were limited, especially for those needing lactose-free alternatives.
Facilities
8.0
The hotel offers necessary facilities for a comfortable stay.
Max
United Kingdom,
December
2023
7.8/10
Overall, my stay at the hotel was quite pleasant. The rooms were cozy and clean, the service was commendable, and the location couldn't be more convenient being right inside Gatwick airport. However, some aspects of the service could use improvement, especially during check-out. The inclusive dining was a great value but lacked some variety in options.
Rooms
8.0
My room was well-equipped with essential amenities and a good breakfast spread.
Service
7.0
While the majority of the service was satisfactory, there were moments that felt a bit abrupt and could benefit from a more customer-friendly approach.
Location
9.0
The hotel's location right inside Gatwick airport at the North terminal made my early morning flight incredibly convenient.
Dining
7.0
The inclusive dining option provided good value, but I wished there were more lactose-free alternatives available.
Facilities
8.0
The hotel offered the essential facilities needed for a comfortable stay.
Paul
United Kingdom,
December
2023
7.0/10
The hotel is conveniently located inside the airport, making it ideal for travelers. The rooms are well-equipped with the necessary facilities, and the service, though needing improvement in customer relations, was acceptable. The dining options provided good value, but the lack of lactose-free milk and poor coffee was a downside.
Rooms
7.0
The rooms were equipped with the necessary facilities.
Service
6.0
The service was acceptable, but could benefit from improvements in customer relations.
Location
8.0
The hotel is conveniently located inside the airport, making it ideal for travelers.
Dining
7.0
The dining options provided good value, yet lacking lactose-free milk and with poor coffee.
Facilities
7.0
The hotel provides adequate facilities for guests.
David
United Kingdom,
December
2023
7.8/10
The hotel is a convenient choice for early morning flights being located right inside the terminal at Gatwick. The rooms are equipped with useful toiletries and a bathtub, making for a comfortable stay. The service could benefit from more customer service training, though the apparent duty manager was helpful. While the dining options may not cater to all dietary needs, the included make-your-own waffles were a nice touch. The facilities are adequate for a short stay.
Rooms
8.0
The rooms come with useful toiletries and a bathtub.
Service
7.0
The service could be improved with some customer service training.
Location
9.0
Right inside the terminal at Gatwick, making it convenient for early morning flights.
Dining
7.0
The dining experience included make-your-own waffles but lacked some dietary options.
Facilities
8.0
The facilities are sufficient for a short stay.
Adam
United States,
December
2023
7.6/10
Staying at the hotel was a convenient experience with its location inside the terminal itself, making it extremely handy for those early morning flights. However, the service at check out left something to be desired, showing a need for improvement in customer service. The included dining offered a chance to create your own waffles but lacked lactose-free options. Despite these downsides, the hotel facilities and the close proximity to the airport were definite advantages.
Rooms
8.0
The rooms were well-equipped with nice views of the sunrise, good TV, and reliable wifi, providing a comfortable stay.
Service
6.0
The customer service, particularly on check out, could use some improvement. While one member of staff was helpful, overall service training may be beneficial.
Location
9.0
The hotel's location in the North terminal was extremely convenient for travelers, right off EasyJet's baggage drop area, making it a solid choice for those needing easy airport access.
Dining
7.0
The dining experience included make-your-own waffles, but lacked lactose-free milk. The overall experience was decent but could have been more accommodating.
Facilities
8.0
The hotel offered excellent facilities that enhanced the overall stay experience, despite some areas needing improvement.
David
United Kingdom,
November
2023
7.4/10
The hotel is conveniently located in the terminal, making it extremely convenient for early morning flights. The rooms are equipped with all necessary amenities for a comfortable stay, although there is room for improvement in customer service. Overall, a practical choice for travelers catching early flights.
Rooms
8.0
The rooms are equipped with all the necessary amenities and are suitable for different needs, including a bathroom for disabled guests and a comfortable double bed.
Service
6.0
The staff could benefit from additional customer service training to enhance the overall guest experience.
Location
9.0
The hotel's location in the terminal is very convenient for early morning flights, offering easy access to the airport facilities.
Dining
7.0
Facilities
7.0
The hotel provides essential facilities for a short stay, ensuring guests have a comfortable experience before their flights.
Billy
United States,
November
2023
7.4/10
The hotel is conveniently located right in the Gatwick North terminal, making it very easy for travelers. The rooms are well-equipped with amenities like good TV and WiFi, but the lack of lactose-free milk in the dining options could be improved. The service, while efficient, could benefit from more customer-friendly interactions. The hotel's on-site dining offers a make-your-own waffles experience, but the quality of coffee could be better. Overall, a convenient stay for airport transit.
Rooms
8.0
The rooms were well-equipped with necessary amenities like good TV and WiFi, suiting the needs of travelers.
Service
6.0
The service was efficient, but it lacked a bit in customer-friendly interactions. Could improve with better staff training.
Location
9.0
The location is ideal for travelers needing quick access to Gatwick North terminal, right within the airport premises.
Dining
7.0
The dining options were convenient with make-your-own waffles, but there could be improvements in the beverage selection, like providing lactose-free milk.
Facilities
7.0
The hotel offers basic on-site facilities for a comfortable stay during airport transit.
Mark
United Kingdom,
October
2023
7.4/10
The hotel is conveniently located right in the terminal, making it extremely convenient for early morning flights. The rooms are well-equipped with all the essentials but lack a king bed. The service could benefit from some customer service training, especially during check-out. The dining options are satisfactory, with a make-your-own waffles breakfast included. The facilities are decent, catering to basic needs.
Rooms
8.0
The rooms are equipped with all the essentials and are comfortable.
Service
6.0
The service provided could be improved with better customer service training.
Location
9.0
The hotel is ideally located inside the terminal, perfect for catching early morning flights.
Dining
7.0
The dining experience includes a make-your-own waffles breakfast, which is a decent option.
Facilities
7.0
The facilities meet basic requirements and are satisfactory.
Peter
United States,
October
2023
6.8/10
Staying at this hotel was a mix of positives and negatives. The rooms were comfortable with a bathtub, but the breakfast was a bit disappointing. The service had its ups and downs, with helpful assistance but an abrupt checkout experience. The location within Gatwick North Terminal was convenient but slightly noisy. The dining options catered to various diets, but there were some complaints about the quality. Overall, a decent option near the airport with some room for improvement.
Rooms
7.0
The rooms were comfortable and equipped with a bathtub.
Service
6.0
The service had its ups and downs, with helpful assistance but an abrupt checkout experience.
Location
8.0
The hotel's location within Gatwick North Terminal is convenient for early morning flights.
Dining
6.0
The dining options catered to various diets, but there were complaints about the quality.
Facilities
7.0
The hotel offers dry cleaning, housekeeping, and laundry services.
Dan
United States,
August
2023
7.4/10
The hotel is perfectly situated within Gatwick airport, directly in the terminal, making it extremely convenient for early morning flights. The rooms are comfortable with lovely bathrooms and all the necessary amenities. The service, although generally helpful, could benefit from improvements in customer assistance. The dining experience offers make-your-own waffles but falls short with quality in some areas. Overall, a great location for quick airport access.
Rooms
8.0
The rooms are comfortable with lovely bathrooms including all the amenities needed, and the double beds are very cozy.
Service
7.0
The service is generally helpful, but some interactions, particularly during check-out, could be more efficient and customer-oriented.
Location
9.0
Perfectly situated directly within Gatwick airport's terminal, ideal for those with early morning flights and provides easy access to dining options in the south terminal.
Dining
6.0
The dining experience includes make-your-own waffles but lacks consistency in food quality, however, the included offering is a nice touch.
Facilities
7.0
The hotel offers all essential facilities needed for a convenient stay, making it a practical choice for travelers with early flights.
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